Shipments and returns
* All products on NElizabethMultimedia.com are DIGITAL PRODUCTS.
A link to your digital download will be sent to your email address within 4 hours after receipt of payment. Generally, the email should arrive within several minutes, but may take longer depending on traffic and server load. If you do not receive your email in a timely manner, please contact us at firstname.lastname@example.org and we will resend the link.
Please note that the email may be sent to your spam folder. To avoid missing our emails, we suggest you whitelist NElizabethMultimedia.com from your spam folder.
There is no limit on the number of times that you may download your purchased product. However, it is recommended to save a local copy of the product on your computer once the link is received, to prevent download issues when the server is down for maintenance.
If you are looking for PHYSICAL PRODUCTS, please check out my Etsy shop at: NElizabethMultimedia.etsy.com
If you are not 100% satisfied with your purchase, you may contact customer support within 48 hours of receiving your product to request a refund.
When returning a digital good, your license is revoked and you may no longer use the product for any reason.